Support
Ideas, questions, feedback.
Help us make Hydrately fit your day even better. Tell us what you love, what is missing or where you got stuck.
Email apps@maximized.studioWhat’s on your mind?
Share an idea, report a bug or ask a question. This form opens a draft in your email app addressed to apps@maximized.studio. You review and send it there.
Common questions
Is Hydrately free?
Yes. Hydrately is free to use, with no subscriptions. You do not need an account to get started.
What can I customize?
Open Customize to edit drink categories, icons, colors and sizes. Arrange two shortcuts for the small widget or three for the large one, preview their appearance and choose a background. You can also adjust your streak display, progress bar marks, daily goal, waking hours and reminders.
Can I log the same drink again quickly?
Hold the add button on Home to repeat your last drink with the same category and volume. Widget shortcuts can also log your usual portions without opening the app.
Can I view or add drinks from an earlier day?
Open Stats, choose the month and tap a day in the calendar. Its log lets you review, edit or add drinks for that day. Use the drink filter to focus the overview on specific categories.
My drinks don't show up on my other iPhone.
Sync runs through your iCloud account. Make sure both devices are signed in to the same Apple ID and that iCloud Drive and Hydrately are enabled under Settings › your name › iCloud. Give it a minute after opening the app on each device.
The widget or Control Center button doesn't log anything.
Remove the widget and add it again after updating the app. If it still fails, open the app once so it can refresh its data, then try again.
Water isn't appearing in Apple Health.
Open Customize > Apple Health to check the connection. In the Health app, tap your profile, open Apps under Privacy, choose Hydrately and allow Water for writing. Hydrately sends the volume of your logged drinks to Health as Water entries. Opening Hydrately after connecting lets it sync entries that have not reached Health yet.
How do I delete everything?
Delete the app to remove local data. To clear the iCloud copy, see the Deleting your data section of the privacy policy.
Wondering what the app stores? Read the privacy policy.