Support
Something not flowing?
Hydrately is built and supported by a small studio. Email us and a human replies, usually within two working days.
Email hello@maximized.studioCommon questions
My drinks don't show up on my other iPhone.
Sync runs through your iCloud account. Make sure both devices are signed in to the same Apple ID and that iCloud Drive and Hydrately are enabled under Settings › your name › iCloud. Give it a minute after opening the app on each device.
The widget or Control Center button doesn't log anything.
Remove the widget and add it again after updating the app. If it still fails, open the app once so it can refresh its data, then try again.
Water isn't appearing in Apple Health.
Open the Health app, tap your profile, go to Apps under Privacy, choose Hydrately and check that Water is allowed for writing. Only drinks logged after you grant access are written.
How do I delete everything?
Delete the app to remove local data. To clear the iCloud copy, see the Deleting your data section of the privacy policy.
Wondering what the app stores? Read the privacy policy.